Legal

Terms of Service

The rules for using MagnumFlow.

Last updated 25 August 2026

1. About the service

MagnumFlow is an AI tool that helps UK trades businesses turn customer enquiries into draft replies and organised leads.

Drafts are suggestions only. You remain fully responsible for any message you send to customers.

2. Accounts

You must provide accurate information when creating an account.

You are responsible for keeping your login details secure.

One account is for one business only (unless we agree otherwise in writing).

3. Acceptable use

You agree not to:

  • Use the service for any illegal purpose
  • Submit false or misleading information
  • Attempt to overload, disrupt, or reverse-engineer the service
  • Use the service to spam or harass anyone

4. AI drafts

The AI generates draft replies based on the information you provide.

We do not guarantee that drafts are accurate, complete, or suitable.

You must review every draft before using it.

5. Your content

You keep ownership of the customer enquiries and business information you upload.

You give us permission to process that data solely to provide the service.

6. Availability

We aim to keep MagnumFlow available, but we do not guarantee uninterrupted service.

7. Liability

To the maximum extent permitted by law:

  • MagnumFlow is provided “as is”
  • We are not liable for any loss of business, jobs, or income arising from use of the service
  • Our total liability is limited to the amount you have paid us in the previous 12 months (or £0 if you are on a free plan)

8. Termination

You may close your account at any time.

We may suspend or close accounts that breach these terms.

9. Changes to the terms

We may update these terms. Continued use of the service after changes means you accept the new terms.

10. Governing law

These terms are governed by the laws of England and Wales.

11. Contact

Questions about these terms: admin@magnumflow.co.uk

See also our Privacy Policy.